Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, delivery address, and payment information when you place an order. We also collect information about your browsing activity on our site to improve your experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates via SMS
- Manage your Pink Miles loyalty account
- Process refunds and handle customer service requests
- Send promotional offers (with your consent)
- Verify age eligibility for hemp/THCA products
3. Information Sharing
We do not sell your personal information. We share your information only with service providers who help us operate our business, including payment processors (Stripe), delivery partners, and SMS providers. We may also share information when required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at privacy@exoticanow.com. You can also opt out of promotional communications.
6. Cookies
We use cookies and similar technologies to remember your preferences, maintain your session, and analyze site traffic. You can manage cookie preferences in your browser settings.
7. Age Verification
Our products are intended for adults 21 years of age or older. We collect age verification information to comply with applicable laws regarding hemp and THCA products.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
ExoticaNow
Charlotte, NC
Email: privacy@exoticanow.com
Phone: (704) 555-EXOT